Last updated: June 5, 2025

Honey (“we,” “us,” or “our”) operates the website https://organichoneyhouse.com (the “Site”). We are committed to protecting your privacy and ensuring you have a positive experience on our Site. This Privacy Policy explains how we collect, use, and safeguard your personal information. By accessing or using our Site, you agree to the terms below.

1. Information We Collect

1.1 Personal Information You Provide

  • Registration & Account: When you create an account or place an order, you may provide your name, email address, phone number, billing/shipping address, and payment details.

  • Customer Support & Inquiries: If you contact us with questions or support requests, we collect the information you submit (e.g., name, email, order number, and any other details you share).

  • Newsletter & Marketing: If you opt into our newsletter or marketing communications, we collect your email address and any preferences you share.

1.2 Automatically Collected Data

  • Log Data: When you visit our Site, our servers automatically record certain information (“Log Data”), including your IP address, browser type and version, operating system, referring/exit pages, date/time stamps, and clickstream data.

  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to collect browsing patterns, Site usage statistics, and to remember your preferences. For details on how we use cookies, see Section 5 below.

2. How We Use Your Information

We use the information we collect to:

  1. Process & Fulfill Orders: Verify payment, arrange shipping, and send order confirmations.

  2. Customer Support: Respond to inquiries, troubleshoot issues, and provide product updates.

  3. Improve & Personalize Our Site: Analyze usage trends, optimize content, and recommend products or services tailored to your interests.

  4. Marketing & Promotions: Send newsletters, promotional offers, or new-product announcements (only if you’ve opted in). You can unsubscribe at any time (see Section 7).

  5. Legal & Security Purposes: Detect and prevent fraud, enforce our terms of service, and comply with applicable laws and regulations.

3. Legal Basis and Consent

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:

  • Consent: When you subscribe to newsletters or opt into marketing communications.

  • Contract Performance: When we process your order or provide requested services.

  • Legitimate Interests: To improve our Site, prevent fraud, and send administrative messages (e.g., order confirmations, customer support responses).

  • Legal Obligations: To comply with EU, Polish, or other applicable data protection laws (e.g., tax reporting).

4. Sharing & Disclosure of Information

We do not sell or rent your personal data. We may share your information under the following circumstances:

  1. Service Providers: Third-party vendors contracted to support our operations, including:

    • Payment processors (to process transactions).

    • Shipping carriers (to deliver orders).

    • Hosting providers and IT support (to maintain the Site).

    • Email marketing platforms (to send newsletters, only if you’ve opted in).

  2. Legal Compliance: If required by law, regulation, or legal process (e.g., a court order).

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. You will be notified and have rights to object where required by law.

  4. Aggregate or De-identified Data: We may share anonymous, aggregated usage statistics that cannot reasonably identify any individual.

All third parties are contractually bound to use your data only for specified purposes and to maintain strict confidentiality.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our Site. They enable us to recognize your browser, remember preferences, and track Site usage patterns.

5.2 Types of Cookies We Use

  • Strictly Necessary Cookies: Essential for basic Site functions (e.g., shopping cart, secure areas).

  • Performance & Analytics Cookies: Collect information about how you use the Site (e.g., pages visited, time spent). We may use Google Analytics or a similar service to analyze traffic.

  • Functionality Cookies: Remember choices you make (e.g., language preference, login status).

  • Advertising & Targeting Cookies: Track your browsing habits across websites to deliver relevant ads. We do not engage in remarketing, but third-party social media plugins (e.g., Facebook Pixel) may set their own cookies when you interact with embedded content.

5.3 Managing Cookies

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some Site features may not function properly if cookies are disabled. Refer to your browser’s “Help” section for instructions.

6. Data Retention & Security

6.1 Retention Period

We retain your personal information only as long as necessary to:

  • Fulfill the purposes described in Section 2.

  • Comply with legal obligations (e.g., tax records) or resolve disputes.

  • Enforce our terms, prevent fraud, and safeguard our Site.

Once we no longer need your data for any legitimate purpose, we will securely delete or anonymize it.

6.2 Security Measures

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, and loss. These include:

  • Encryption: SSL/TLS encryption for data in transit between your browser and our servers.

  • Access Controls: Limited access to personal data based on role and necessity.

  • Secure Hosting: Our Site is hosted on secure servers with firewalls and intrusion detection.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but strive to safeguard your data.

7. Your Rights

Under applicable data protection laws (e.g., GDPR for EEA residents), you have the following rights:

  1. Access: Request a copy of the personal data we hold about you.

  2. Rectification: Ask us to correct inaccurate or incomplete information.

  3. Deletion (“Right to Be Forgotten”): Request deletion of your personal data if there’s no legitimate reason for retention (exceptions apply to comply with legal obligations).

  4. Restriction of Processing: Ask us to limit the use of your data under certain circumstances.

  5. Data Portability: Receive your personal data in a structured, commonly used format and/or transmit it to another data controller.

  6. Objection: Object to our processing of your data—especially when processing is based on legitimate interests.

  7. Withdraw Consent: If processing is based on consent (e.g., marketing emails), you may withdraw consent at any time.

To exercise any of these rights, contact us using the details in Section 10. We will respond within one month (or as required by law). In certain cases, we may need additional time (up to two more months) if your request is complex or there are multiple requests.

You also have the right to lodge a complaint with your local data protection authority (for example, in Poland: Urząd Ochrony Danych Osobowych).

8. Third-Party Links & Embedded Content

Our Site may contain links to third-party websites or embed content (e.g., social media feeds). These external sites have their own privacy policies and practices, which we do not control. We recommend that you review their policies before providing personal information.

9. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If you believe we have inadvertently collected such information, please contact us (Section 10). We will remove it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on this page, with the “Last updated” date at the top revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Honey
Email: Organichoneyhouse@gmail.com
Address: P.O Box 902 – Wharton, NJ 07885 – USA
Phone: +1 917 374 7625 (optional)
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CEST)

Please include details about your request (e.g., order number, account email) so we can assist you as efficiently as possible.

Thank you for trusting Honey with your personal information. We are committed to safeguarding your privacy and delivering a secure online experience.